Laptop WiFi not connecting? Try this

1. Check that Airplane mode is off and the WiFi key (Fn + WiFi button) is on.

2. Restart the router: switch it off for 30 seconds, then on.

3. On the laptop, click the WiFi icon, choose Forget on your network, then connect again with the password.

4. Check if other devices (phone) connect. If they do not, the problem is the router or the internet provider.

5. Open Settings > Network & Internet > Network reset if only your laptop fails.

6. Update the WiFi driver from the laptop maker's website.

If none of this works, the WiFi card may be faulty and our technician can check it.