Blue screen error: what it means and what to do

First steps

• Write down or photograph the stop code (for example MEMORY_MANAGEMENT).
• Unplug new USB devices and restart.
• Remember what changed before it started: a new program, driver or update.

Common fixes

• Uninstall the program or driver you installed just before the problem.
• Run Windows Update and update the graphics driver.
• Check the disk and RAM health.

If blue screens repeat many times a week, the RAM or the disk may be failing. Back up your data and visit a technician.